Contact Information

We're here to help!

If you have any questions about your order, our fragrance products, delivery, returns or store policies, please contact us using the details below.

Customer Support

Email: info@scentchamber.co.uk

We aim to respond to customer enquiries within 24–48 hours, excluding weekends and UK bank holidays.

Business Information

Trading name: Scent Chamber

Registered company name: Scent Chamber Ltd

Company registration number: 17234521

Registered office: 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom

Registered in: England and Wales

Please note: Our registered office is not a customer service location or returns address. If you need to return a product, please contact us by email for the appropriate return instructions.

For further information about returns, refunds and delivery, please refer to our Refund & Returns Policy and Shipping Policy.